Start with the business
A relationship manager begins with how you take payments, where friction shows up, and what your team needs day to day.
THE PEOPLE BEHIND PROVIDENT
The people who stay involved.
Payments may run on technology. Good service still depends on people who listen, explain, and remain accountable.
35TEAM MEMBERS8STATES
HOW PROVIDENT WORKS
Built around relationships.
A relationship is useful when it makes a complicated part of the business easier to understand. The team’s role is to connect the right people, payment tools, and support around each merchant.
Find your local teamConnect the right tools
Processing, Interchange Plus pricing, Clover POS, equipment, loyalty, gift cards, and payroll are considered around the way your business operates.
Stay involved after setup
Direct Provident support remains part of the relationship, alongside the processor support available to your account.
MEET THE TEAM
One team. Eight states.
Browse the full Provident roster or filter by region to find the people serving merchants across the country.
35 PEOPLE
CALIFORNIAKen Musante
Payment Consultant
BOARD OF ADVISORSSteve Hosey
Board of Advisors
BOARD OF ADVISORSAndy Brink
Board of Advisors
CALIFORNIAGregg Raymundo
President
CALIFORNIASean Bonesteele
Vice President
CALIFORNIAThomas Raymundo
Account Executive Manager
CALIFORNIAMatt Curtis
General Manager
CALIFORNIABrett Constable
Account Executive
CALIFORNIAChase Shaw
Account Executive
CALIFORNIADavid Rohm
Account Executive
CALIFORNIAGene Diaz
Account Executive
CALIFORNIAGreg Donato
Account Executive
CALIFORNIAGreg Hill
Account Executive
CALIFORNIATodd Geisbrecht
Account Executive
CALIFORNIARichie Shehadey
Account Executive
CALIFORNIAErlinda Raymundo
Account Executive
CALIFORNIARyan Clark
Merchant Support Specialist
CALIFORNIAAlex Ortiz
Merchant Support Specialist
CALIFORNIAKody Batesole
Merchant Support Specialist
CALIFORNIAIan Washer
Account Executive
CALIFORNIAJacob Wragg
Account Executive
CALIFORNIAMarco Pirruccello
Account Executive
FLORIDAClarence Simmons
Account Executive
NEVADAAustin & Danelle Gee
Account Executive
NEVADAJustin Leone
Account Executive
OREGONLisa Frye
Account Executive
SOUTH DAKOTALonnie Mauck
Account Executive
TENNESSEEChris Tate
Account Executive
TENNESSEEChris Beery
Account Executive
TEXASJon Micu
Account Executive
TEXASZephaniah Mel
Account Executive
TEXASBen Whitmore
Account Executive
TEXASRiley Downs
Account Executive
TEXASSpencer Stillwell
Account Executive
TEXASSeth Elledge
Account Executive
WHEN YOU NEED SUPPORT
A clear way forward.
Merchant support should make the next step easier to see. Here is how the Provident team approaches the conversation.
- 01
Tell us what is happening
Start with your relationship manager or merchant support and explain the question in plain language.
- 02
We coordinate the next step
Provident helps connect the account, equipment, pricing, or processor details that need attention.
- 03
You get a clear path forward
The goal is a useful answer, a named next step, and a team that remains available when you need it.
COMMON QUESTIONS
Know who to call.
- Who services my account?
- Provident accounts are personally serviced by a team member, with access to processor support as well.
- What can the team help me evaluate?
- The team can talk through payment processing, Interchange Plus pricing, Clover POS, equipment, loyalty and gift cards, and payroll support.
- Can I find someone in my state?
- Yes. Use the region filters in the directory to see the team members connected to each of Provident’s eight states.
- Where do existing merchants start?
- Contact merchant support directly. Provident can help identify the right next step for an account, equipment, or service question.